All About Our Press On Nails

Hey babe! 👋 Welcome to the CCCNAILS Help Center! Here you’ll find answers to our most common questions. If you still can’t find what you’re looking for, slide into our Instagram DMs @CCCNAILS or shoot us an email at: support@cccnails.com.

About Our Nails

What makes CCCNAILS different from drugstore press-ons?

Unlike mass-produced factory nails, CCCNAILS are 100%handmade. Each set is carefully crafted by professional nail artists using salon-quality gel polish and sturdy tips. This means they look like a fresh acrylic manicure, are thicker and more durable, and can be reused multiple times.

Are the nails reusable?

Yes! Because we use high-quality gel materials, our nails are durable and reusable.

  • With Adhesive Tabs: You can reuse them endlessly.
  • With Nail Glue: You can reuse them if you gently buff away the dried glue from the back of the nail tip using an e-file (nail drill) or file after removal.

What is included in my order?

Each order of a nail set includes:

  • 10 Handmade Press-on Nails (in your specific size)
  • 1 Application Kit (Mini buffer, cuticle stick, alcohol wipe, nail glue, and adhesive tabs).

Sizing & Fit

How do I know my size?

Please refer to our size chart for instructions on how to measure your nail bed with a measuring tape. You can choose from our standard sizes (XS, S, M, L).
For more detailed measurement instructions, please refer to the Size Guide page.

What if the nails don’t fit perfectly?

No stress, babe!

  • If a nail is slightly too big, gently file the sides to narrow it down
  • If you have difficulty finding sizes that fit multiple fingers, please email us, and our customer service team will provide you with a suitable solution.

What if I ordered the wrong size?

Because all CCCNAILS are handmade to order based on the size you select,we are not responsible if the wrong size is ordered.We cannot offer refunds or exchanges for sizing errors.

Application & Wear Time

How long do the nails last?

It depends on your application method and lifestyle:

  • Adhesive Tabs (Temporary wear): Lasts 1-3 days. Perfect for events, photoshoots, or weekend wear.
  • Nail Glue (Extended wear): Lasts 1-3 weeks with proper prep.

Can I shower or wash my hands with them on?

Yes, you can! However, we recommend avoiding water contact for at least 1 hour after application to allow the glue to fully set. To extend wear time, try to avoid long exposure to hot water (like hot baths or dishwashing without gloves).

Will press-on nails damage my natural nails?

No, press-ons will not damage your natural nails if applied and removed correctly. Do not rip or force them off. Follow our removal guide to soak them off gently.

Processing & Shipping 

How long will it take to get my order?

Since every set is handmade, please allow time for us to create your masterpiece!

  • Processing Time (Creation): 3-7 business days (This varies depending on order volume).
  • Shipping Time:Standard US Shipping: 5-8 business days.Expedited Shipping: 3-5 business days.
  • Please note: "Ready to Ship" items are processed within 24-48 hours.

Do you ship internationally?

Yes, we ship worldwide! Shipping rates and times will be calculated at checkout based on your location.

How do I track my order?

As soon as your order ships, we’ll send a tracking link to the email you used to place your order. You can also track your order directly on our website via the Track My Order page.

My package says delivered, but I don't have it.

Once the package is handed over to the carrier (USPS/UPS/DHL), CCCNAILS is not responsible for lost or stolen packages. Please contact the shipping carrier directly with your tracking number for assistance.

Returns & Exchanges

Do you accept returns or exchanges?

Due to the handmade nature of our products and hygiene reasons,all sales are final.We do not accept returns or exchanges.

Can I cancel or change my order?

We accept cancellations or changes within24 hoursof purchase. After 24 hours, our artists may have already started creating your set, and we cannot accept cancellations.

What if my nails arrive damaged or defective?

We inspect every set before shipping, but mistakes can happen. If you receive a defective item, please email us at supprot@cccnails.com within 72 hours of delivery with your order number and a photo of the issue. We will make it right!

 More Questions?

We’re here for you 24/7 (well, 24 business hours 😉):

📧 Email: support@cccnails.com
📱 Instagram/TikTok: @CCCNAILS (slide into our DMs anytime!)

Thanks for joining the CCCNAILS babe gang . 💅✨